Your Privacy Our Priorities

01 Introduction

Cabaji (referred to as "we", "us", or "the platform") is an internationally licensed online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how we collect, use, and protect your personal information.

By creating an account or using the platform, you confirm that you have read and agreed to this Privacy Policy. This policy forms part of our Terms & Conditions and Responsible Gaming Policy- together forming a complete legal framework.

02 What Information We Collect

We collect various types of information when you register an account and use our services on Cabaji. The table below outlines what is collected:

We collect this information directly from you (registration forms, KYC documents), automatically (cookies, log files), and occasionally from legitimate third-party sources.

03 Use of Data

Cabaji uses your information only for specific, legitimate purposes. We never use your data for irrelevant or unauthorized activities. The main use cases are:

• Account Management: Registration, login, password recovery, and security verification.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To respond to your complaints or queries promptly and effectively.
• Security & Fraud Prevention: To detect unauthorized access and identify suspicious activity.
• Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and applicable laws.
• Service Improvement: Data analysis to enhance your platform experience.
• Promotional Communications: Offers and updates are sent only with your consent.

04 Data Retention & Period

Cabaji retains your data only for as long as necessary or legally required. As a general rule:

• All data is retained for as long as your account remains active.
• Up to the maximum legally required period even after account closure 5 Years Certain data may be retained for up to the specified period.
• Transaction records are retained long-term in accordance with AML regulations.
• Once the retention period expires, data is deleted through secure methods.

Your data may be stored in secure data centers in Bangladesh or other countries. For any cross-border data transfers, we follow international data protection standards.

05 Sharing Data with Third Parties

Cabaji never sells or rents your personal information. However, limited data may be shared with trusted partners to operate our services:

• Payment Provider: Platforms such as bKash, Nagad, and Rocket receive only the minimum data necessary to process transactions.
• Identity Verification Service: Licensed verification providers to complete the KYC process.
• Technology Partner: Software providers that support the operation and maintenance of the platform.
• Law Enforcement Agencies: As required by valid legal directives or court orders.

Each partner operates under a strict confidentiality agreement and is required to use data solely for the designated purpose.

06 Cookie Policy

Cabaji uses cookies on its website to enhance your experience and ensure the platform functions properly. The types of cookies we use:

• Essential Cookies: Essential for the platform to function. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings — such as language or login details.
• Analytics Cookies: Used to understand site traffic and usage patterns. Activated with your consent.
• Marketing Cookies: To show relevant ads. Not used without your consent.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to stop working.

07 Your Rights

As a Cabaji user, you have certain important rights over your own data:

• Right to Know: You can request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You can receive your data in a commonly used, portable format.
• Right to Object: You may object to certain types of data processing.

08 Data Security Measures

To protect your privacy, Cabaji maintains multiple layers of technical and organizational security measures:

• All Data Transfers TLS 1.3 / SSL 256-bit Protected with encryption.
• Stored data is protected with advanced encryption algorithms.
• Firewalls and intrusion detection systems are in place to prevent unauthorized access to servers.
• Regular security audits and vulnerability assessments are conducted.
• Only authorized personnel may access specific data.
• Staff receive regular training on privacy and data security.

In the event of a data breach, we will notify affected users as quickly as possible in accordance with applicable laws and take all necessary measures.

09 Minor Protection

Cabaji is strictly an adults-only (18+) platform. We do not knowingly collect data from anyone under the age of 18.

Age verification is mandatory at the time of registration. If we discover that data has been collected from a minor, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child has registered on this platform, please contact our support team immediately.

10 Policy Changes

Cabaji may update this Privacy Policy from time to time. When changes are made:

• The updated version will be published on this page with a revised date.
• For significant changes, a notification will be sent to your registered email address or displayed on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

11 Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always here to help.

• Email: [email protected]
• Support: Available via 24/7 live chat.
• Response Time: Typically within 24 to 48 hours.