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Frequently Asked Questions

Cabaji FAQ — answers to all your questions
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From registration to payments, bonuses, and betting — every question you can think of, answered in one place. Clear, straight to the point.

Account Deposit Withdrawal Bonus Betting Security

Account & Registration (6 questions)

Opening a Cabaji account only takes a few things: an active Bangladeshi mobile number, a password, and your full name. Registration is completely free and takes just 2–3 minutes. Completing KYC verification later will increase your withdrawal limits.
Sign up and claim a 100% welcome bonus on your first deposit.

No. Under Cabaji's policy, each person may only operate one account. Creating multiple accounts using the same mobile number, email, or device may result in all accounts being suspended and balances forfeited.

Yes, but you will need to complete identity verification (KYC) and contact the Cabaji support team to do so. Automatic changes are not available for security reasons. The support team will complete the update within 24 hours.

Cabaji strictly enforces an 18+ policy. No one under 18 may open an account or play any games. Age is confirmed during KYC verification, and any violation results in immediate account suspension.

While deposits are allowed up to a limited amount, KYC verification is mandatory before any withdrawal. Uploading a photo of your National ID or passport typically completes verification within 12–24 hours.
  • National ID (NID) — front and back photo
  • A selfie photo
  • Mobile Number OTP Verification

To deactivate or delete your account, contact Cabaji live chat support. Under our responsible gaming policy, you can also self-exclude your account for a set period. To learn more, see Responsible Play।

Deposits & Payments (5 questions)

Cabaji supports the most popular payment methods in Bangladesh:
  • Mobile Banking: bKash, Nagad & Rocket
  • Bank Transfer: Directly from your bank account
  • Cryptocurrency: USDT, Bitcoin (for selected users)
Minimum deposit is just BDT 200. No hidden charges.

Deposits via bKash or Nagad are usually credited to your Cabaji account within 30 seconds to 5 minutes. Bank transfers may take 1–3 hours. You will automatically receive an SMS notification once your deposit is confirmed.

Yes. If a deposit fails for any reason, the amount is automatically returned to your mobile banking or bank account. Refunds typically process within 1–24 hours. If you experience any issues, contact support and keep your transaction ID handy.

The daily deposit limit for standard accounts is BDT 50,000. Completing KYC verification or reaching a higher VIP tier significantly increases this limit. VIP members have no daily deposit cap.

Yes, you can deposit directly from a personal bKash number. However, the name registered on your Cabaji account must match the name on your bKash account. Mismatched names may result in a longer verification process.

Withdrawals & Cashouts (5 questions)

Withdrawals via bKash and Nagad are typically completed within 5–30 minutes. Bank transfers may take 1–3 business days. VIP members receive priority withdrawal processing, which is even faster.
Requests made between 10 PM and 8 AM are processed the following morning.

The minimum withdrawal amount on Cabaji is BDT 500. Winnings from bonuses require meeting the specified wagering requirements before withdrawal. Winnings from your main deposit carry no wagering requirements.

Yes, you can cancel a withdrawal yourself from your account as long as it is still pending and processing has not begun. Once processing starts, you will need to contact support to request a cancellation.

Cabaji charges no fees for standard withdrawals. However, your mobile banking provider or bank may apply their own transaction charges. Network fees may apply for crypto withdrawals.

No. Per our security policy, withdrawals can only be made to a payment method registered under the same name as the account. Withdrawal requests to third-party accounts are automatically rejected.

Bonuses & Promotions (5 questions)

A 100% welcome bonus is automatically credited to your account on your first deposit after registration. For example, deposit BDT 1,000 and get an extra BDT 1,000 as a bonus. Maximum bonus up to BDT 10,000. A 5x wagering requirement must be completed before withdrawing the bonus.
Bonuses are valid for 30 days from the date of registration. Any unused bonus will expire at the end of this period.

A wagering requirement means you must wager the bonus amount a set number of times before you can withdraw it. For example, a BDT 1,000 bonus with a 5x wagering requirement means you need to place a total of BDT 5,000 in bets. Once completed, the bonus balance transfers to your main balance.

Log in to Cabaji every day to unlock a daily login bonus. Log in 7 days in a row and earn a special reward. Bonus amounts depend on your account level — VIP members receive higher rewards.

Yes. Through Cabaji's referral program, when you invite a friend and they make their first deposit, you earn a cashback bonus. Your referral link can be found on your profile page. The bonus amount depends on your friend's deposit.

Bonus balance can be used in most slots and casino games. However, usage may be restricted in certain Live Casino games or Sports Betting. Each bonus lists the eligible games it can be used on.

Betting & Gaming (5 questions)

Cabaji offers betting on 30+ sports including cricket, football, tennis, badminton, and basketball. Special odds are available for Bangladesh cricket and the IPL. In-play betting on live matches is also supported.
Special boosted odds are available for Bangladesh cricket matches.

Yes. Live betting is fully supported on both the Cabaji mobile app and mobile browser. Real-time odds updates, live scores, and in-play betting are all available on mobile. To download the app, visit Download Page।

Once a bet is confirmed, it generally cannot be changed or cancelled. However, you can use Cabaji's cash-out feature to secure a partial or full win before the match ends. The cash-out option is available on your bet slip.

Yes. Cabaji features live dealer casino games from Evolution Gaming and Pragmatic Play. Over 100 live tables — including Baccarat, Roulette, Blackjack, and Dragon Tiger — are open around the clock. Enjoy playing via live video stream with real dealers.

Most slot games on Cabaji have an RTP (Return to Player) between 95%–97%. Each game's info page lists its RTP and volatility level. To find high-RTP games Slot Games Page Visit page.

Security & Privacy (4 questions)

Yes. Cabaji uses SSL encryption and advanced data protection technology. Your personal information is never shared with any third party. For more details, Privacy Policy Read more.

Go to Account Settings, select the "Security" option, and enable 2FA. You can choose between receiving an OTP on your mobile number or using Google Authenticator. With 2FA enabled, the risk of your account being compromised is virtually zero.

Change your password immediately and notify Cabaji support. Go to Account Settings, check "Active Sessions," and log out any unrecognized devices. Then enable 2FA. If any financial loss has occurred, the support team will investigate.

Cabaji operates under an international gaming license and is regularly audited by independent third parties. All payment transactions are encrypted and fully transparent. To learn more about us About Us View page.
Cabaji is committed to Fair Play and responsible gaming.
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If you can't find your answer here, the Cabaji support team is available around the clock. Average response time on live chat is under 5 minutes.

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Related Pages

About Us Terms & Conditions Privacy Policy Responsible Play VIP Club App Download

About Cabaji FAQ

This Cabaji FAQ page was built around the questions most frequently asked by our Bangladeshi users — from what you need to register and how to make a deposit, to how long withdrawals take. Straightforward answers to everyday questions, all in one place.

We know that newcomers to online betting platforms often have questions and uncertainties. Cabaji's goal is to keep every step transparent so you can play with complete peace of mind. This FAQ page is updated regularly, so if you have a new question, feel free to reach out to support.

Cabaji believes that an informed and satisfied player is our greatest asset. That is why we Responsible Gaming We strictly uphold our policies and guarantee every user a safe and secure entertainment experience.

Benefits of Using Cabaji on Mobile

A large share of internet users in Bangladesh browse on mobile. With that in mind, Cabaji's entire platform is built with a mobile-first design. Dedicated apps are available for both Android and iOS, and the mobile browser experience is just as seamless.

  • Quick Login: Log in instantly with fingerprint or Face ID in seconds.
  • Push Notifications: Get instant updates for match starts, goals, and withdrawals.
  • Live Streaming: Watch the match live and bet as the action unfolds.
  • bKash/Nagad Payment: Deposit and withdraw right from your mobile.

To download the app Click here।

Why Choose Cabaji

  • Bangladeshi Payment Methods Supported
  • Bangla Language Support
  • Instant Deposit
  • 100+ Live Casino Tables
  • 30+ Sports Betting Markets
  • VIP Exclusive Benefits
Cabaji's Exclusive Benefits

Here's a quick look at why millions of Bangladeshi players choose Cabaji.

Instant Deposits & Withdrawals

Deposits via bKash, Nagad, and Rocket are completed in as little as 30 seconds. Withdrawals are delivered to your account within 5–30 minutes.

SSL-secured & licensed

Cabaji runs on an international license with SSL encryption. Your personal data and funds are completely secure, verified through regular independent audits.

Generous Bonuses & Promotions

From welcome bonuses to daily cashback, referral rewards, and VIP perks — Cabaji has no shortage of bonuses.

Live Casino Experience

100+ live tables from Evolution Gaming and Pragmatic Play are available around the clock. Play baccarat, roulette, and blackjack with real dealers.

Mobile App — Android & iOS

A fully featured mobile app that runs smoothly on any device. Live betting, payments, and support — all at your fingertips.

24/7 Bangla Support

Live chat support in Bangla is available 24/7. Most issues are resolved in under 5 minutes on average.

Get Started Now

Still have questions? Join Now

Register on Cabaji and claim a 100% welcome bonus on your first deposit. Or download our app for the best experience on mobile.

Register Now Download the App

For players 18 and over. Please gamble responsibly. Details: Responsible Play

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